Topic
Override rates, delinquency outcomes, and measuring your own exceptions.
Screening operations and risk
An override is not automatically wrong. Some are legitimate cash-income applicants. Measuring which is which is the difference between a policy and a habit.
Screening operations and risk
A delinquent tenant is 100% physically occupied and contributing nothing. The weekly report can read 94% while the number owners underwrite against slides.
Screening operations and risk
Identity verification pairs a government ID with a live selfie matched against it. Without that pairing, a credit report describes a person who may not be your applicant.
Screening operations and risk
Override-approved applicants default at roughly 4 times the standard rate. Which reasons drive that is knowable, and almost nobody reports on it.
Screening operations and risk
Delinquency has no standard definition. As-of date, what counts as rent, and how you treat move-outs each move the number by more than most operators realize.